Privacy Policy

North East Heating & Cooling (“we,” “our,” or “us”) operates the website northeastheatingcooling.com. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

We collect information you provide directly when you:

• Fill out our contact or service request form (name, email, phone number, service address, and message)
• Call us at (813) 291-6146
• Email us directly

We do not use tracking cookies, third-party analytics platforms, or behavioral advertising on this website.

2. How We Use Your Information

We use the information you provide solely to:

• Respond to your service request or inquiry
• Schedule and confirm HVAC appointments
• Send service-related follow-up communications

We will never sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Storage and Security

Contact form submissions are transmitted to us via email and stored only as long as necessary to fulfill your service request. We take reasonable precautions to protect your information from unauthorized access, but no method of electronic transmission is 100% secure.

4. Third-Party Services

Our website may link to third-party platforms such as Google Maps or Google Business Profile. These services have their own privacy policies and we encourage you to review them. We are not responsible for the privacy practices of external sites.

5. Children’s Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from anyone under 13 years of age.

6. Your Rights

You may request to access, correct, or delete any personal information we hold about you at any time by contacting us. We will respond within a reasonable timeframe.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

8. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Phone: (813) 291-6146
• Online: northeastheatingcooling.com/contact